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Download Article Explore this Article methods. Related Articles. Method 1. The computer will power off and back on. Click Troubleshoot. Click Advanced Options. Click Startup Settings. You are now at the Windows boot Startup Settings menu.
Method 2. Select Restart. Click OK. The computer will now shut down and restart. As soon as the computer restarts, you will need to act quickly—be ready. Press and hold F8 as soon as the computer restarts. Continue holding this key until you see the Advanced Boot Options menu.
If Windows boots to the desktop, repeat this process to try again. If Windows ever fails to boot normally, I recommend using the Advanced Boot Options to try to resolve the issue before reinstalling Windows on the computer as some issues may be repaired using these options. I have encountered several issues in which booting into Safe Mode, one of the Advanced Boot Options, and then rebooting into Windows normally was enough to fix the issues.
Other times, I have had to troubleshoot the issue further using Safe Mode or one of the other advanced boot options. If viruses infects the computer, sometimes they can prevent computers from booting into Windows or running correctly. We have had virus issues at work in which viruses start services that cannot be stopped in normal Windows and we were been unable to clean the viruses off the computer until the computer was booted into Safe Mode.
After it was booted into Safe Mode, we were able to run antivirus programs and clean the viruses from the computer. For some issues, outside help may be needed and if the computer will boot to Safe Mode, usually it will also boot into Safe Mode with Networking unless the issue with Windows involves the drivers for the networking device s. In other instances, drivers or other software that were recently installed on the computer may prevent it from booting into Windows normally.
When this happens, we use the Advanced Boot Options to resolve the issues. These options, along with the other Advanced Boot Options, will be described in the next section. There are five options common to all four operating systems. The image below from Windows XP shows these five options. Windows Vista, Windows 7, and Windows 8 each have additional options.
Three choices for Safe Mode are available. The first choice, Safe Mode, is a very basic boot up of Windows that uses generic Windows drivers from Microsoft instead of the drivers provided by the vendor. This option does not allow access to a network or the Internet which can be beneficial if the PC has an issue requiring Internet or network access be disabled prior to resolving the problem.
The Safe Mode with Networking option also uses the same basic boot processes that Safe Mode uses but a generic network driver is added so that users can connect to their network or to the Internet. This option is generally beneficial to use if access to the Internet is needed in order to allow remote access to the computer.
An example of using the Safe Mode with Networking option would be allowing a technician to remote in to the computer to fix a problem such as a virus or corrupt files that are preventing Windows from starting normally. This third Safe Mode option is more of an advanced function as knowledge of text-based commands is needed. The Last Known Good Configuration option is a good first option to try if changes to the operating system or drivers were recently performed and the computer is not booting normally after the changes were made.
The Last Known Good Configuration does exactly what it sounds like it does. Windows loads the last system configuration in which the system booted normally. If the problem with Windows occurs after the desktop has been loaded, the Last Known Good Configuration will not fix the issue. The Start Normally option is generally used for starting the computer in normal mode if it was accidentally booted into the Advanced Boot Options menu.
This option also can be used if the computer was not shut down normally the last time it was used. When the computer automatically boots into the Advanced Boot Options menu as a result of this reason, using the Start Normally option should be tried prior to using the other advanced boot options.
In addition to these five options used with all four operating systems, several more options are available in Windows Vista, Windows 7, and Windows 8. The image below from Windows 7 shows the new functionality added that was included starting in Windows Vista.
Other than that, the boot options are the same for both operating systems. Enable Boot Logging is used to track the processes used by the computer when it is booted to Windows. However, here are a few tips for doing this in a safer and better manner. This is for any OS. In Windows, as soon as the POST text clears, press the F8 key and it will safely bring up the same menu giving options for safe mode, ect.
Different disk controller types means the device text may be slightly different. So keep the device names the same as your file shows. A typo can render the file bad an thus your system un-bootable. Making a backup allows you to get yourself back to square one quickly simply by booting to a command prompt.
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