Adobe faces increased pressure from the public because vulnerability in Adobe software means vulnerability in millions of personal computers containing private data. All these factors, rising costs, public scrutiny, and past assurances, contribute to the likelihood that Adobe will settle the case. Adobe disclosed news of the data breach on October 3, However, the plaintiffs allege that Adobe knew of the breach by September 17, and chose not to warn customers until two weeks later.
Adobe initially reported that 2. As part of their corrective measures Adobe has offered a year of prepaid identity theft monitoring services for affected customers. If you believe your credit or debit card information was stolen because of a data breach, please contact us using the form on this page or call us at You may be part of a class action lawsuit. Facebook Twitter LinkedIn. I paid for this software, now the only way I could receive the software I paid for is to purchase the Acrobat Cloud Version over This should be criminal.
They are outright lying and forcing people to purchase the cloud version. Where is consumer protection in the USA? It does not exist anymore. Posted by R iyengar on November 20, I have in vain tried online, via chat, and customer support phone which could never be reached. But no clear option to opt out of the subscription.
I have been charged for 5 months rs. Posted by Deborah Sherard on March 5, My daughter signed up for the Adobe Creative Cloud 2 years ago when she was 16 without permission. Then she found out she was unable to use it because it was incompatible with her system. She called to cancel it - within an hour after signing up - and was told she was now locked into a year contract. She was afraid to tell me. I did not find out until over 2 years went by! Now they won't let me cancel it either!
This service has never been used, it was a contract entered into by a minor and I want to be fully refunded. Posted by harleigh abel on January 22, Plus my data was compromised in the security breach.
Posted by Caitlin Decker on May 13, Posted by Christopher Rauch on December 18, I don't know where that number came from, but ok. I suppose you might read the language of the terms not to preclude this from happening, after all it says the price per month might be increased without notice and that the subscription would automatically renew might mean the whole contract would renew, but that would give you just 1 day to cancel it with no penalty.
That doesn't make sense. There is no notification from Adobe when this rollover actually happens. I spent over an hour in chat with someone which is worth more than the cancellation fee to try to get this back, but ultimately, its not worth it to me. They offered to refund the fee if I signed up for a less expensive plan under a different email address.
Our attorneys are interested in speaking with you if you received Adobe calls intended for someone else, e. Please contact Girard Sharp LLP for a free and confidential case consultation by calling toll-free at or by filling out the form at the top of this page.
They wake us up in the morning; they interrupt our dinner at night; they force the sick and elderly out of bed; they hound us until we want to rip the telephone right out of the wall … These calls are a nuisance and an invasion of our privacy. Telephone solicitors may not call your residence prior to 8 a. Regardless of whether a solicitor talks to you or leaves a voicemail, he or she must provide an option for you to opt out of the calls.
When answering a call, this option must be given at the beginning of the message, and when leaving voicemails, callers must provide toll-free call-back numbers so you can add your phone number to a do-not-call list.
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